Will Galvin, Managing Director, Galvin Hardware Pty Ltd

"I installed GRACE2 in my business to replace our existing in-house system which was dated and frequently causing problems. The new system now underpins all areas of the business and has been live across the country since July 2008. It gives me complete control of the business and provides me with an up to the minute picture of exactly where the business stands. Importantly, the system enables my staff to focus on doing their jobs instead of wrestling with IT issues.

All of my processes are now automated and the operation of the business is now considerably more efficient and reliable. Galvin Design Gallery, the second Galvin business to adopt GRACE2, went online in December 2008 and the implementation was completed, start to finish in under one month. Support for the system has always been excellent with immediate responses to all calls and emails and frequent new features added to the system at our request.

To sum it up, I am very happy with the GRACE2 system. Buying it was the best money I've spent in years."